How to Change Time Zone in Webmail
If the emails in your webmail show an incorrect time — for example, an email appears to have been sent “5 hours ago” when it was actually just sent — the cause is usually an incorrect time zone setting in your webmail. In this guide, we’ll walk through how to change the time zone in webmail step by step, so your emails always display the correct local time.
Why Does an Incorrect Time Zone Cause Problems?
- Email received/sent timestamps show incorrectly, causing confusion about when an email actually arrived
- Coordinating timing with clients or team members becomes difficult if everyone’s time zone doesn’t match
- Calendar reminders (if used within webmail) may trigger at the wrong time
Step 1: Log In to Webmail
Open your browser and go to the following URL (using your own domain):
yourdomain.com/webmail
Log in with your email address and password. You may see one of two webmail interfaces — Roundcube or Horde. Steps for both are provided below.
Changing Time Zone in Roundcube Webmail
- After logging in, click the Settings icon (gear icon) in the top-right corner
- Select “Preferences” from the left sidebar
- Find the “Time zone” dropdown
- Select your correct time zone — for Pakistan, this is:
(GMT+05:00) Asia/Karachi - Click “Save” at the bottom
Changing Time Zone in Horde Webmail
- After logging in, click “Settings” at the top
- Find the “Global Preferences” or “Personal Information” section
- Under “Time zone,” select
Asia/Karachi (GMT+5) - Click “Save Options” to apply the changes
How to Confirm the Time Zone Was Set Correctly
After saving your settings, send yourself a test email. Check the timestamp on that email in your inbox — if it shows the correct current time, the time zone has been successfully updated.
Common Problems and How to Fix Them
Time zone setting won’t save?
Clear your browser cache and try again, or try a different browser (for example, Firefox instead of Chrome).
Old emails still show the wrong time even after changing the time zone?
This is normal — changing the time zone only updates the display time going forward. Older emails retain their original stored timestamp, but the displayed time adjusts to your current webmail setting once the page is refreshed.
Should I use Roundcube or Horde?
Both offer the same core functionality — the difference is just interface style. Use whichever your hosting/cPanel sets as default, or try the alternate option from cPanel’s Email Accounts section if it’s available.
Final Thoughts
Setting the correct time zone in webmail ensures your email timestamps stay accurate — especially important if you’re communicating with clients or a team across time-sensitive matters. If you haven’t set up your professional email account yet, check out our guide on how to create an email account in cPanel.
Frequently Asked Questions
What is the correct time zone for Pakistan?
Asia/Karachi (GMT+05:00) is the correct time zone for Pakistan.
Will changing the time zone delete or affect my emails?
No, the time zone is purely a display setting — it only changes how email timestamps are shown, and doesn’t delete or modify any emails.
Do I need to set the time zone separately for each email account?
Yes, if you have multiple email accounts (like info@, support@), each one has a separate webmail login, so the time zone needs to be set individually in each.
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